We put together a list of questions you may have:
Where are you Located?
Oh, I don't live there.. Can I still hire you?
How can I contact you?
What can you do for me?
Can you explain your steps to working together?
There are hundreds of Web design companies out there. What makes you different?
Why should I hire a professional to design my Web site?
What products do you use to develop Web sites?
Why don't you use FrontPage?
How much will it cost?
How long will it take?
Who owns the completed Web site?
What is a domain name and why do I need one?
What is hosting and why do I need it?
What services do you provide?
What kind of guarantee do you offer?
Once the site is complete, can I make changes and updates to it myself?
What is your payment policy and what type of payments do you accept?
What are your office hours?
- Where are you Located?
Designs by Jabae is located in Austin, Texas with consultants in other parts of the country.
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- Oh, I don't live there.. Can I still hire you?
Of course! Thanks to technology, we can work with anyone - anywhere. We can work together via e-mail, phone, and/or Aol Instant Messenger (AIM) also can use MSN Messenger. We can also offer remote support via Remote Desktop software. Other messengers can be set up upon request.
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- How can I contact you?
You can contact us via our contact form. or in the ways via our "about" pages. Jabae or Duodave
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- What can you do for me?
Designs by Jabae can produce your web site using a variety of methods. This can include any number of related features, such as artwork, forums, wikis, or even maintenance of an existing site. We also can produce (through partners) a variety of merchandise. We also offer a variety of graphic design. Whether that is business cards, postcards, or even merchandise; Designs by Jabae can do it all. Is your computer slowing you down? Let us speed it up. We offer computer repair at very affordable prices.
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- Can you explain your steps to working together?
Let us know what you need specifically and we will give you an estimate of the cost of our services. If our prices are satisfactory, then we'll ask for a deposit.
- There are hundreds of Web design companies out there. What makes you different?
Designs by Jabae was founded on a desire to bring the power of the internet to the small business owner. We work with customers one-on-one to bring a customized solution to their project, not a cookie-cutter site.
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- Why should I hire a professional to design my Web site?
Designs by Jabae brings more than 10 years of experience to every project. Why rely on someone new to the internet when you can rely on the advice and personal attention of our professional designers.
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- What products do you use to develop Web sites?
We use products such as Macromedia Dreamweaver and Adobe Photoshop, as well as other products that various projects may demand. For example, if a customer site requires a forum or wiki, we may discuss a variety of products that fit the customer's needs.
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- Why don't you use FrontPage?
We don't use FrontPage because it creates unnecessary code that is sometimes nonstandard. We believe that cross-browser compatibility is very important, and concentrating a site to one browser is not in our customer's best interests.
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- How much will it cost?
The price we charge, depends on your needs. You tell us what you need, and we will then give you an estimate you can go to the quote page to request one.
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- How long will it take?
Again, that depends on your needs. A simple one page website will not take as long as a complex website with several pages.
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- Who owns the completed Web site?
One payment has been recieved, you own the website as well as the domain name you registered.
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- What is a domain name and why do I need one?
A domain name is a name owned by the person who registers it. It consists of letters and numbers and ends in a suffix such as; .com, .biz, .org and other suffixes. We can help you decide which is best for you. For example, designsbyjabae.com is our domain name. A domain name is needed because that is the web address where people can find your web page.
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- What is hosting and why do I need it?
Web sites consist of several elements. The domain name, which is the part that is in the form of http://www.yourcompany.com or http://www.yourschool.edu, is extremely inexpensive - just a few dollars per year. Once that is registered, you need to find a place to host your web files. Big corporations often have their own web server for this task, but that's a very expensive prospect. There are companies that do nothing but host sites - as such, they lease space on their hard disks very cheaply. Hosting is available in any price range, from a few dollars per month to hundreds of dollars. Once you have these elements. Once you have these elements in place, a customer's site can be developed.
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- What services do you provide?
Designs by Jabae can provide many services, including (but not limited to):
- Domain name registration
- HTML, XHTML, XML, CSS design
- Secure e-commerce ordering
- Wiki, CMS, Blog or Forum implementation
- "Web 2.0" consultation
- RSS feeds
- Website promotion/Search Engine Optimization
- General site maintenance
- Social networking consultation or maintenance (eg. Myspace, Facebook)
- Custom newsletters
- Photo editing
- Logo design
- Web hosting
- Print work (business cards, fliers, newsletters, postcards, etc.)
- Merchandise design (t-shirts, hats, mugs, mousepads, canvas bags, etc.)
- Computer consultation, repair, optimization, virus/spyware removal
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- What kind of guarantee do you offer?
We offer a 100% satisfaction guarantee. We will work with you before we ever design the website that way once we begin work, we know you will be happy with the outcome.
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- Once the site is complete, can I make changes and updates to it myself?
Yes. Once it is completed, it belongs to you. Anyone who knows the technology employed for your site can edit it as you like. If you commissioned us to implement a Content Management System (CMS) you will be able to easily maintain your site with very little assistance. All you have to do is fill in the blanks.
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- What is your payment policy and what type of payments do you accept?
Deposits are negotiable depending on the projected complexity of the project. Payments can be in cash, personal or corporate check, money order, or through PayPal.com (which accepts a variety of credit cards). Once your project is completed and paid in full, the web site belongs to you.
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- What are your office hours?
Our official hours of operation are Monday through Friday 9am-6pm eastern time. We can be reached via email and/or instant messengers other various times if we are still in the office. At this time, "emergency" or "on-call" hours are not available.
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